Shipping policy

Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping with Gadgit Co. We are committed to delivering quality products to our customers as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak shopping seasons, promotions, or unforeseen circumstances, processing times may be slightly longer.

Shipping Times

As a global online retailer, many of our products are shipped directly from our trusted suppliers and manufacturing partners.

Estimated delivery times are:

  • Canada: 8–14 business days

  • United States: 8–14 business days

  • United Kingdom: N/A

  • **Australia & New Zealand:**N/A

  • Europe: N/A

  • Other International Destinations: N/A

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the products ordered.

From time to time, Gadgit Co may offer free shipping promotions on selected products or orders.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking information (where available).

Please allow up to 5 business days for tracking information to become active after shipment.

Multiple Packages

If your order contains multiple items, they may be shipped separately from different warehouses or suppliers. As a result:

  • You may receive multiple tracking numbers.

  • Packages may arrive on different days.

This helps us deliver your items as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Gadgit Co is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

While we work with reliable shipping partners, delivery delays can occasionally occur due to:

  • Customs processing

  • Severe weather

  • Postal service disruptions

  • Carrier delays

  • High shipping volumes

If your package has not arrived within 35 business days from the shipping date, please contact our customer support team so we can investigate.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Include:

  • Your order number

  • Photos of the damaged packaging

  • Photos of the damaged product

We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

We are always happy to help.